Frequently Asked Questions
Everything you need to know about shopping with Fast Forward.
How long does shipping take?
We offer expedited shipping on all orders. Domestic deliveries typically arrive within 2-4 business days, while international shipping takes approximately 7-10 business days depending on your location.
What is your return policy?
We accept returns within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached. Please use our online portal to generate a prepaid return shipping label.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or sizing down for a tailored look.
Which payment methods do you accept?
Fast Forward accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options via Klarna and Afterpay.
Can I track my order in real-time?
Yes. Once your order is dispatched, you will receive an email containing a tracking number and a link to our tracking portal where you can see the live status of your shipment.
Are your materials sustainably sourced?
We are committed to ethical fashion. 70% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% sustainable materials by 2026.